Exchange & Return Policy
We want you to be completely satisfied with your purchase from dailycomfortwear.com. If you are not happy with your order, we are here to help with a straightforward exchange and return process.
30-Day Return & Exchange Window
You have 30 days from the date you receive your items to request a return or exchange. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached. We reserve the right to deny a return or exchange if the product shows signs of wear, damage, or is not in its original state.
How to Initiate a Return or Exchange
To start the process, please visit our Returns Center at https://www.dailycomfortwear.com. You will need your order number and email address to proceed. Through the portal, you can select the items you wish to return or exchange and specify your reason.
Once your return request is approved, you will receive a prepaid return shipping label via email. Please package the items securely and attach the label to the package. Drop the package off at your local post office or designated carrier location.
Exchanges
We are happy to process exchanges for a different size or color of the same item, subject to availability. If the item you want is out of stock, we will process a refund to your original payment method instead.
Refunds
After we receive your returned item and inspect it to ensure it meets our return conditions, we will process your refund. The refund will automatically be issued to the original payment method used for the purchase. Please allow some time for the refund to appear on your account, as processing times can vary depending on your bank or card issuer.
Please note that the original cost of shipping is non-refundable. If you received free shipping based on your order value and then return part of your order, making the new order total fall below the free shipping threshold, the standard shipping fee will be deducted from your refund.
Non-Returnable Items
For health and safety reasons, the following items are final sale and cannot be returned or exchanged:
- Face masks
- Undergarments (e.g., underwear, bras)
- Items marked as “Final Sale” on your receipt or on the product page
Damaged or Defective Items
We take great care in ensuring our products are made and shipped with quality in mind. However, if you receive a damaged or defective item, please contact us immediately. We will gladly send a replacement at no cost to you, provided we have the item in stock. If a replacement is not available, we will issue a full refund.
To assist us, please be ready to provide photos of the damage or defect.
Return Shipping Costs
For most returns and exchanges, you will be responsible for the cost of return shipping, which will be deducted from your refund. We provide a prepaid label for your convenience, and the fee is calculated based on the weight of your return package.
International Returns
Please note that we cannot process returns or exchanges for orders shipped to international addresses at this time.
Store Credit
In certain circumstances, we may offer store credit as an alternative to a standard refund. If you choose store credit, it will be issued as a digital gift card and emailed to you. Store credit does not expire.
Need More Help?
If you have any questions about our exchange and return policy that were not answered above, please reach out to our friendly customer service team for assistance. We are always happy to help.